Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon?
Our client is a global leader and one of the biggest companies in Portugal.
Your mission as a customer support agent is to support their activities offering the best quality service to their customers, while working with prestigious worldwide brands.
Your Role as a Customer Support Agent
To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database.
To troubleshoot through the use of open questions, support documents and system training.
To be able to offer recommendations to common problems or frequently asked questions
Typing Speed 25 words per minute.
Availability to work in rotating shifts
Any kind of previous experience or contact with clients
Team spirit and flexibility.
Private health insurance after 6 months of contract signature (additionally to the standard insurance).
Sports activities and much more!!