We are always recruiting French speaking Customer Support Agents, with a Native French level and Fluent English, for big International companies based in Lisbon and Porto, with great career opportunities.
Relocation Support (Flight Refund + Money support for Accommodation for 3 month's) and Career Progression Opportunities
Doctor on site - Employees can book an appointment and see the doctor which is present at all Sites
Discounts from Restaurants and shops in the area
Fitness App - All employees, worldwide, have and a band and a fitness app as they would like to keep employees moving around and all employees are competing against each other.
They use the app to track themselves and see their progress and ranking
Christmas and Summer Parties - in Christmas they will have two parties, one for employees and the other one for the children
Other Social Event - they have Themed days every month, Tuesdays and Thursdays are Fruit days.
Family Like environment, no dress code and cozy environment / offices
Facebook App - they have like sort of an application to which every member have access to and they can post pictures communicate, play games, etc
Taxi Provided if shift finished after midnight - this is not shared; they get individual taxis.
Desired profile :
No experience needed.
Great Communication skills in French (Native or C2 level) and English (Fluent).
Willing to relocate to Portugal if not locally based.
NEED EUROPEAN PASSPORT
Job description :
Establish an efficient, courteous and personalized contact with customers by phone.
Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role.
Being multitasking and adapting to a very dynamic environment.
Continuously looking for ways to providence an effective solution for customer's needs while improvising caught the team's and your own performance.
Respect established processes, service level agreements with clients in terms of quality by Achieving and excelling individual and team goals.
Establish and maintain effective collaboration with client's partners.
Be Able to maintain a constructive state of mind even in Difficult situations.