French Customer Support Agents - Portugal
Spoton Connections
Lisbon, Lisbon, Portugal
há 2 dias
source : JobsFactor

We are always recruiting French speaking Customer Support Agents, with a Native French level and Fluent English, for big International companies based in Lisbon and Porto, with great career opportunities.

BENEFITS :

  • Relocation Support (Flight Refund + Money support for Accommodation for 3 month's) and Career Progression Opportunities
  • Doctor on site - Employees can book an appointment and see the doctor which is present at all Sites
  • Gym Discount
  • Discounts from Restaurants and shops in the area
  • Fitness App - All employees, worldwide, have and a band and a fitness app as they would like to keep employees moving around and all employees are competing against each other.
  • They use the app to track themselves and see their progress and ranking

  • Christmas and Summer Parties - in Christmas they will have two parties, one for employees and the other one for the children
  • Other Social Event - they have Themed days every month, Tuesdays and Thursdays are Fruit days.
  • Family Like environment, no dress code and cozy environment / offices
  • Facebook App - they have like sort of an application to which every member have access to and they can post pictures communicate, play games, etc
  • Taxi Provided if shift finished after midnight - this is not shared; they get individual taxis.
  • Desired profile :

    No experience needed.

    Great Communication skills in French (Native or C2 level) and English (Fluent).

    Willing to relocate to Portugal if not locally based.

    NEED EUROPEAN PASSPORT

    Job description :

    Establish an efficient, courteous and personalized contact with customers by phone.

  • Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role.
  • Being multitasking and adapting to a very dynamic environment.
  • Continuously looking for ways to providence an effective solution for customer's needs while improvising caught the team's and your own performance.
  • Respect established processes, service level agreements with clients in terms of quality by Achieving and excelling individual and team goals.
  • Establish and maintain effective collaboration with client's partners.
  • Be Able to maintain a constructive state of mind even in Difficult situations.
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