Dutch Customer Advisor – Retail - Lisbon
Lisbon, Portugal
há 2 horas
source : Top Language Jobs

Webhelp is a multinational company, present in 35 countries with more than 50 000 employees and is a global leader in business process outsourcing.

  • Webhelp is growing in Portugal since 2015 and has over 1000 employees and counting! Your missionAnswering queries in a polite tone providing a premium customer service experience;
  • Assisting customers during pre-sale, sale and post-sale stages.Processing complaints in a responsible way that the consumer is satisfied with the resolution;
  • Managing customer’s expectations regarding the products and shipping deadlines;Help convey a positive image of the company and brand in every contact;
  • ProfileNative or fluent in DutchGood command of English (minimum B2)Previous experience in customer service is a plusAvailability to work in rotating shifts (schedules depending on the project)Excellent listening and communication skillsPositive attitude and team spiritFor non-

    EU residents it is mandatory to have a valid work permit What we offerOpportunity to be part of a challenging and fast paced environmentPossibility to collaborate with some of the biggest brands in the industryFree training, professional development and career evolutionA multicultural and inclusive environmentAttractive benefits pack that includes a performance bonus, meal allowance, transportation allowance, two extra salaries, private Health Insurance + dental plan (after six months), English speaking Doctor on site, among othersIf living abroad, we offer a relocation package that includes : one to three months of free accommodation, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400€Work Place Lisbon, Portugal

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