Dellent is a Portuguese consulting, technology services and outsourcing company, focused mainly on IT and Telecommunication services, and we are hiring several Business Analysts for international projects in Lisbon.
We are always looking for bright and driven people who have a penchant for technology and want to hone their skills. If you are interested in challenging work and solving complex problems through technology - then Dellent is right for you!
Become the main interface between the customer and the development team, by defining, collecting and analyzing business requirements with business partners and clients;
Thrive for the right solution for the customer business, by supporting the design and conceptualization of new business solution options and articulate business impacts and risks;
Prepare project documents including project initiation documents, requirements lists, scope, project plans etc;
Create test scenarios for unit, functional and user testing;
Gain agreement on solution business requirements with partners and clients, by defining acceptance criteria and supporting the technical teams in business requirements elucidation.
ESSENTIAL QUALIFICATIONS, SKILLS AND EXPERIENCE
3+ year of experience in business analysis, process mapping and project management experience;
Working understanding of relational database concepts, ETL, BI tools and data presentation;
Knowledge of at least one of the following platforms / technologies : ServiceNow; Salesforce; Customer Portal; Billing / Invoicing Platform and / or Application Integration;
Expertise in software solutions conceptualization and definition;
Maturity and persuasiveness to engage in business dialogue and support stakeholders;
Intermediate knowledge of business analysis methods and tools;
Ability to identify and interpret stakeholders needs and requirements;
Excellent communication skills;
Fluent in English (both written and spoken);
Business Analysis Certification is a plus;
Awareness of agile methodologies.
Do you think your profile fits this job description?
and come join the Dellent Team!