French Speaker for an Airline Reservations Project
City : Lisbon
Job : Customer Advisor
As an Airline Reservations Advisor French Speaker, you will empower your valuable travel skills while gaining a privileged view and know-how inside one a reputable airline company.
As an Airline Reservations Advisor French Speaker, you will :
Managing the reservations back-office (ticket issuing, modification, and cancellation of reservations)
Assist clients in the after-sales process by answering inquiries regarding the reservations and attending potential requests, travel dates, promotional financial considerations.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Have a unique opportunity to start working in the aviation world where you can directly contribute to the company’s fast-paced growth, and internally progress different job positions.
Native or Proficient French and fluent English (minimum level B2)
Previous experience with GDS tools like Amadeus, Galileo, or Sabre is mandatory
Previous experience in Customer Service or a tourism / travel representative is a plus
Excellent communication skills coupled with empathy and team spirit
For non-EU residents, it is mandatory to have a valid work permit.
Competitive wages (14 monthly payments per year)
Availability to work from home temporarily*
Health insurance with a dental plan (after 6 months contract)
Relocation package shared accommodation and flight reimbursement.
Life at our company
Work with adventurous people from over 15 nationalities
Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
We promote inter-company mobility to work at any of our sites around the world.
Note : *Due to our contingency plan regarding COVID-19, you may be expected to work from home for a limited time.
Lisbon Customer Advisor - French 664