Systems Analyst
NuData Security
Lisbon, Portugal
há 3 dias

Job Title

Systems Analyst Mastercard Digital Enablement Service (MDES) Cloud Acceleration Our team’s mission is to make payments easy, fast and as secure as possible.

That’s why we’ve developed technology that enables mobile payments (Apple Pay, Google Pay, Samsung Pay, Garmin Pay, etc.

and secure, tokenized remote commerce payments. We call the set of services delivering this "MDES . We’ve experienced incredible success and growth, with 10s of billions of transactions being processed each year, however now we are focusing on ensuring the success continues as we scale MDES even further.

Our focus is on the best possible customer experience. We’re making our services faster, more reliable and more scalable whilst meeting emerging on-soil regulation and increasing demand across the globe.

Right now, our applications are deployed into our on-premises infrastructure, but to meet these challenging goals we need them to be deployable into the public cloud.

That’s where you come in. We are searching for new team members with first-hand experience of systems analysis, devising technical solutions and writing detailed user stories for software engineers.

You will have the boundless energy, enthusiasm and drive to deliver the next phase of this mission-critical transformation.

  • As a Product Manager - Technical in the Cloud Acceleration team you will : - own the technical backlog of features to be implemented by a small collaborative team of product managers and software engineers;
  • define the technical details of user stories to be added to the technical backlog, performing detailed systems analysis to research viability and technical options for delivery;
  • assess the impact of proposed new features on the product and the established development priorities so that trade-off decisions may be made by the team, or by the wider management and executive;
  • define the user stories with focus on achieving positive customer outcomes, customer journeys and customer experience;
  • apply best practices from previous industry experience whilst writing user stories to meet your teams’ own needs but in alignment with wider established practice;
  • take true ownership and responsibility for the technical user story backlog, understanding the breadth and depth of functionality within, so that the team may benefit from your insight and understanding during software development;
  • lead the team activities to describe and elaborate the user stories, ensuring complete understanding amongst the team prior to the start of development;
  • drive the technical features for ongoing, measurable improvements to the maintenance, operational and runtime characteristics of your team’s software;
  • be the primary point of contact and interaction with other feature development teams and their PM-Ts where dependencies and integrations exist or are proposed to deliver new features;
  • negotiate matching timelines for external feature delivery when required, working closely with technical project managers across the organisation;
  • communicate the team’s backlog and delivery plans to stakeholders, including peers, other MDES teams, management and executives;
  • participate and contribute to the PM-T Guild to share experiences, learn best practices and develop new skills. You should apply if : - you have worked extensively doing analysis and user story writing for agile teams delivering server-side, backend applications;
  • you’re comfortable working in a team that’s exploring and defining new ways of working; - you enjoy sharing your knowledge and experience with your colleagues;
  • you have strong foundation in algorithms, data structures, object-oriented development, cyber security, design patterns and core computer science concepts;
  • you’re experienced in data modelling and database design for both relational and non-relational technologies; - you understand RESTful APIs and stateless service design patterns;
  • you have defined complex applications deployed into cloud platforms such as Azure, AWS or Google Cloud; - you’re skilled defining user stories, acceptance criteria and implementation constraints to a level of detail such that software engineers can code and test your features efficiently;
  • you have a software engineering background and are comfortable reading and interpreting technical designs, data models, application code preferably Java and system logs.
  • you’re excited to build applications that have global impact and are used daily by 100s of millions of people. It would also be great if : - you have used collaboration tools to manage your backlog we use Rally and JIRA;
  • you are skilled using Domain Driven Design to solve business problems; - you’ve defined Event Driven applications; - you have first-hand knowledge specifying technical stories for a wide range of technologies databases, messaging, caches, API gateways, networking, pipelines, cryptography, HSMs and preferably the products we use such as Jenkins, Splunk, Oracle, Apache Kafka, Redis and NATS.
  • Our teams and values : - We work within small collaborative teams consisting of software engineers and product managers;
  • our customer’s success is at the core of what we do; - we are diverse and inclusive teams from many backgrounds and with many experiences;
  • we believe in doing well by doing good through inclusive growth and making ethical and environmentally responsible decisions.
  • Our back story : Mastercard was first to introduce contactless card payments in 2001; and soon after in only 2002 introduced the first mobile phone contactless payment.

    Twenty years ago! A decade later, Mastercard’s mobile payment application and MDES enabled the introduction of Apple Pay, followed shortly after by Google Pay and Samsung Pay.

    In the almost ten years since, mobile payments on the Mastercard network have grown to tens of billions of transactions a year and there are many more - Pay digital wallet options available, all over the world.

    MDES is also securing your cards on file with merchants such as Netflix and Amazon, so that card information is replaced by tokenized data and every transaction is cryptographically secured using similar technology to those used in digital wallets.

    It also secures the cards in Click To Pay , the new way of making online payments safer that is supported by Mastercard and all the other payment networks.

    MDES has scaled beyond its origins and has become the critical enabler for making even more online payments safer. COVID-19 Considerations We value the safety of each member of our community because we know we’re all in this together.

    In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone.

    In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

    In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted.

    Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team.

    Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

  • Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must : Abide by Mastercard’s security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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