English and Spanish support agent (M/F) Porto
ManpowerGroup Portugal
Aveiro, Portugal
há 14 dias
source : Alerta Emprego
  • RESPONSIBILITIES : · Excellent work opportunity in a leadingmultinational company; · Develop and motivate a multilingual customerservice;
  • Stable work and career progression; · Able to understand, anticipate and react tocustomer sentiment and clearly communicate this to relevant parties in order tominimize disruptions and maximize customer satisfaction.
  • REQUIREMENTS : · Experience working in acustomer service role with ability to provide excellent customer service; · Strong experience withmanaging ticketing systems and chats;
  • Ability to gain trust, buildrelationships with partners; · Customer-centric with a trackrecord for delivering service excellence;
  • Ability to lead in afast-paced environment subject to rapid change and ambiguity; · Positive attitude and abilityto learn new concepts quickly;
  • Exceptional organization,project-management skills, and attention to detail; · Fluent in English and Spanishlanguage. Job Type : Full-time Location : Porto
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