Sales and Customer Success Manager (B2B/SaaS)
Create IT
Lisboa    , PT
há 6 dias
source : ITJobs

Do you like technology and solving problems with an agile, informal, passionate and competent team? Then this is for you!

By joining us, you will be involved in all phases of the product : analysis, design, implementation and adoption. We value people who are agile, communicative, collaborative, curious and eager to learn, but also to teach.

Create IT is a different consultant company, we are like a family and our values are reflected throughout our organization.

We value people, above all else.

Responsibilities

Relax! There is no ideal candidate for what we are looking for. At Create IT we cherish individuality. We have a very strong culture but we are also a very heterogeneous team! The following list is the expected responsibilities for this job :

Understand and work in an international B2B and SaaS product environment

Be part of the product management team and collaboratively help to build the product strategy and objectives

Follow up on outbound marketing campaigns and event leads

Qualify leads and identify opportunities by doing the first level discovery call with prospects

Communicate with prospects through a variety of channels including Phone, Email, Social media, etc.

Develop and maintain a deep understanding of the business, the customers, the prospects, the partners, and the competitors

Understand and work in all aspects of the sales cycle, including qualifying, presentations, demos, trials, negotiations and the closing process.

Engage and work with business partners where appropriate

Responsible for sales hygiene (ex. logging activities, keeping updated CRM)

Collect feedback and act as a bridge between customers and the product team

Establish and promote positive relationships

Solve customer issues proactively to maximize satisfaction

Be an ambassador of our brand

Perks

At Create you will find :

  • A very particular culture, based on values such as innovation, dedication, excellence, and agility ();
  • A career plan and the possibility of team / function changes according to your own vision;
  • An informal work environment, good mood, and casual dressing;
  • Time to explore : each employee has the right to several days a year to use, whether in his personal development or in exploring new concepts and technologies.

  • It is a space where everyone can put their ideas into practice;
  • Fresh fruit, all the coffee you want, tea, birthday cake!

  • An extra paid day off per year and Carnival day;
  • Football table (with tournaments from time to time!), Xbox, arcade built in-house;
  • Many training opportunities;
  • Create IT annual meeting.

    About

    CloudCockpit is a web console to centrally manage the CSP network of cloud products, allowing to manage customer information and control subscriptions.

    The solution works by supporting and simultaneously to support the relationship with the partners team who have their offer.

    It allows to scale the sales channel faster and support it more efficiently.

    The flow is simple : the CSP sells directly or through the reseller. This reseller will sell to a company and that company has a universe of users.

    There is also the possibility of complementing the solution or supporting the partners in optimizing their operations with associated services, such as integrating the information with existing billing systems.

    Application

    Send your CV to , indicating in the e-mail "Sales and Customer Success Manager".

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