The opportunity
Tax Technology & Transformation team (TTT) is looking for a Business Analyst who will enable us to transform tax services.
We are looking for creative, out-of-the box candidates who like to be part of a team reimagining business processes. You will be part of a team that designs, develops, integrates and implements innovative solutions to help consulting professionals drive operational efficiencies through automation and go to market with competitive offerings.
You will engage very closely with various business teams in the Tax Service Line to understand their processes in depth and come up with alternative simpler and more effective business processes.
You will also be collaborating with various local & global technical teams at different stages of the Development Lifecycle.
You have an entrepreneurial mindset but are comfortable in working with large global organizational set ups. Successful candidates be detail-oriented, have excellent communication skills and can see the big picture.
Your key responsibilities
Gather and evaluate business user requirements from SMEs to understand current state and outline future state
Brainstorm multiple iterations of new business processes and draw them out in tools such as Visio; build out business / systems architecture maps
Determine project scope & objectives from executives and develop project plans; manage software project delivery through completion
Monitor progress, manage risks & issues, prepare project documentation and summary reports as needed on a regular basis
Lead daily stand-up calls with the development team to build-out technology solutions
Collaborate with all stakeholders to identify and clear bottlenecks as needed
Track and report relevant KPI’s like Sprint Burndown and Velocity to key stakeholders
Identify opportunities to retire legacy technologies and migrate to latest solutions hosted on the cloud including RPA, AI and other software applications
Support any UAT testing, including developing UAT test scenarios, as required
Skills and attributes for success
Proven ability to solve problems creatively and thinking out-of-the box to refine and transform existing business processes
Experience working with executive decision makers and strong interpersonal skills
Strong tolerance for ambiguity and can do attitude with an open mind-set to oversee projects on any technology area
Experience handling a project portfolio concurrently at various stages of development and preparing necessary documentation for project signoffs
Experience managing stakeholder expectations and handling competing priorities
Self-starter and can manage own activities to get the desired result
Strong analytical and organizational skills, with excellent verbal and written abilities including creating compelling presentations
Project Management Professional (PMP) certification or equivalent is an asset
Familiarity with project management software tools like Azure DevOps, and best practices in Agile will be an asset
Experience in RPA and an understanding of Software QA / Testing will be an asset
To qualify for the role, you must have
4+ years as a Business Analyst, Systems Analyst, or related roles
Bachelor’s degree or above in Engineering, IT, Business or relevant field
Strong experience gathering & drafting requirements, developing process or architecture maps, and managing projects through the entire Software Development Life Cycle
Track record of process improvement & innovation for regional & global projects
Advanced Excel, Visio and PowerPoint skills
Have been part of large system implementations in the past
Understand change management and business process management
What we look for
Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.
An effective communicator, you’ll be a confident team player equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.
If you’re ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you.
What working at EY offers
We offer a competitive remuneration package and includes support for flexible working and career development. Plus, we offer support, coaching and feedback from some of the most engaging colleagues around the world and opportunities to develop new skills and progress your career.
