Candidate Care Associate Specialist
HAYS
Lisboa
há 4 dias
source : Expresso Emprego

PARTILHAR

Candidate Care Associate Specialist - Onboarding Expert Lisbon (M / F)

Your new role :

  • Act as a functional area subject matter expert to oversee end-to-end hiring administration and excellent customer experience;
  • Utilize HR case management and knowledge management system to obtain resolutions and document / track cases;
  • Possess advanced GTA and process knowledge to support all standard and ancillary hiring activities to ensure first day productivity;
  • Initiate Global Background Check and Monitor for completion and adjudicate decisional results;
  • Oversee creation of Offer letter and contracts;
  • Act as point of contact for New Hires and Hiring Managers;
  • Process ready for hire and any other needed updates in Workday;
  • Support onboarding activities;
  • Partner proactively with HR Service Delivery to provide guidance and coaching; identify when additional training or knowledge is needed to prevent escalations;
  • Recommend changes or updates to HR Portal content to enable better self-service support;
  • Participate on special assignments or teams as assigned.
  • What you need to be successful :

  • Bachelor’s Degree in Human Resources or related area;
  • At least two years of related work experience, e.g., Talent Acquisition, Human Resources, Shared Services, or customer care;
  • Previous experience in a GBS environment;
  • Capable to work independently and coordinate with key partner groups;
  • Experience in Workday (nice to have);
  • Fluent in English (mandatory);
  • Next step :

    In case you are interested in this opportunity, click on "Apply Now" to send us your updated CV.

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