Online Customer Service (m/f/x) Dutch-speaking in Lisbon
Grafton Deutschland GmbH
Lissabon, Portugal
há 3 dias

Online Customer Service (m / f / x) Dutch-speaking in Lisbon

Sunshine, a nice warm breeze blowing through your hair and fresh marine air in your lungs filling your body with a craving for summer.

This could be your everyday life! Gi Group is looking for motivated, Dutch-speaking characters with a passion for customer service.

You will work for a well-known online tour operator, moreover Lisbon’s favourite employer for the 6th time in a row.

From now in full time in Lisbon

Grafton rekrutiert im Auftrag seiner Kunden europaweit Fach- und Führungskräfte.

Your Benefits

Outside your time in the office, you are offered free activities like water sports including surfing, soft trekking tours and many more

Additionally you have the opportunity to join a Portuguese language class, giving you all the tools to make you feel at home in Lisbon

If you like, you can find accommodation in the company-owned modern apartment complex close to your fellow colleagues

Just like on a holiday, the company is taking care of your airport transfer and once a year you will receive a paid flight home

Your Tasks

During the booking process, you will offer telephonic and written support to Dutch customers at every step from start to finish

You advise the customer in finding his perfect travel destination and help him book the right hotel suitable to the individual budget

After a four-week training course, you will have expert knowledge of the products and will be able to put together personalized offers for Dutch customers

For adjusted bookings and other requests, you are the helping hand and you will find attractive solutions for possible complaints

Our Offer

For smooth operations and easy communication, your Dutch is on a native speaker level and your English is business fluent

You enjoy travelling and perhaps already gained your own experience with international holiday resorts

With your affinity for problem solving and your organisational talent you can deal with individual concerns quickly and satisfactorily

You are ready to work full-time including weekends and you are available in case of increased workload during the high season in summer

Your Application

If you are up for the adventure, please click on apply now . It will only take a minute to enter your details and upload your resume in our application form.

We will be contacting you as soon as possible. Feel free to contact us via e-mail regarding any questions or your application.

We are looking forward to hear from you very soon.

Moritz Zacharias

Mobile : +49 (0)1622889022


40221 Düsseldorf

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