Team Leader (M/F)
Adecco Portugal
Lisboa, Portugal
há 4 dias
source : EMPREGO.pt
  • Funções Maximize a positive customer experience by identifying, understanding, and resolving inquiries; maintain oversight of service delivery, taking responsibility for escalated issues;
  • Prepare daily, weekly and monthly performance reports for review and to complete necessary administrative tasks;Monitor, evaluate and report on business trends to be able to plan and implement staffing schedules based on business demands and customer volumes;
  • Perform daily activities to meet and exceed performance metrics;Develop new procedures or you will improve the existing ones;
  • Coach, counsel and motivate performance to achieve winning results;Assist with the developing and evaluation of all staff, including handling correction action when necessary.

  • Requisitos Previous experience in Team Leader roles (At least 1 year);English Profiency;Willingness to provide the best service;
  • Sense of organization and discipline;Good communication;Team player. - Oferta Long term career opportunities;Modern working environment with different nationalities and cultures to work every day;
  • Performance bonus;Competitive salary (10% above the market). - -

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