Senior Service Project Leader
Bosch Security Systems
Ovar, pt
há 6 dias

Job Description

Your responsibilities as Senior Service Project Leader will be :

Leadership Functions

  • Develop and implement a service strategy for BU VS products across all regions
  • Develop a communication concept for services for BU VS products
  • Support company initiatives, policies and processes
  • Guide the deployment of BT-ASA initiatives with the global structure.
  • Propose and / or develop process improvements for BT-ASA and the entire ASA product service management team, specifically with respect tospare part creation,packaging of spare partsmanagement of security certificates in products that have an IP connectivity
  • Communication on Product Support

  • Organize and lead routine telcos with Service Center Technical Supervisors
  • Direct change control communications from ECNs and CARs (via SBs or SILs)
  • Manage milestone information within product lifecycles
  • New Product Support

  • Participate and contribute within product development teams
  • Define support concept, serviceability and field solutions via the Product Service Plan (PSP)
  • Ensure service and support requirements are addressed in PEP
  • Quality and Process Improvement

  • Function as Quality liaison for information sharing within ASA
  • Serve as an information resource to others within ASA
  • Process Integration and Development

  • Interface to major projects (via PMM)
  • Develop interfaces to CSO planning
  • Identify and develop new ASA services for revenue
  • Collect and forward end-user / customer as well as internal feedback on BU products to BU / MKP and BU / QMM to improve functionality and usability Sony branded products
  • Qualifications

    What distinguishes you :

    Bachelor’s / Master's degree in Engineering.

    Experience in a Technical Support, Repair, Manufacturing or Engineering function.

    Strong IT background and detailed understanding of AIOT processes and functionalities including cyber security and remote connectivity

    Good knowledge of product life cycle management.

    Ability to identify service requirements and translate these requirements into product requirements.

    Very strong communication and writing skills in English required.

    Availability to travel (both domestic and international).

    Must be able to work independently and within teams, is a self-starter and flexible.

    Must be customer focused and service oriented.

    Reportar esta oferta de trabalho
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Candidatar
    Meu email
    Ao clicar em "Continuar", autorizo a neuvoo a processar os meus dados e a enviar-me alertas de e-mail, conforme detalhado na Política de Privacidade da neuvoo . Posso retirar o meu consentimento ou cancelar a subscrição a qualquer momento.
    Continuar
    Formulário de candidatura