About This Job :
We are looking for Sales Representatives that are passionate about the travel industry, sales and speak English fluently s to support our Australian market .
Our Sales Representatives fulfill the travel and vacation dreams of our members every day, by helping them use their incredible member benefits for amazing vacations.
We are looking for individuals to work remote and be a part of our Portugal team.
Responsibilities :
Make outbound and receive inbound calls as required to communicate the value of the packages by delivering an enthusiastic pitch that follows the script(s) provided.
Delivering a high level of productivity through effective time management and by identifying opportunities to maximize sales (up-sell / cross-sell), by classifying and recommending appropriate packages.
Delivering premium customer service and representing a culture and environment that is willing to go above and beyond’.
Be enthusiastic, passionate, and motivated to succeed through learning and following direction.
Deliver compliant information by following the provided approved script to ensure the client understands the value of the product.
Maintain accurate records of all client and potential client details, by utilizing the tools, technology and processes provided.
Ensure complaints are dealt with in an empathetic and resolution orientated manner.
Participate in and support departmental promotions and initiatives.
Undertake other duties which may be negotiated from time to time with the Manager / Supervisor.
Requirements :
Able to work legally in Portugal. Residency in Portugal (mandatory at the moment of application)
1+ years’ of Sales experience
Proven successful Sales Record and understanding of the sales processes.
Ability to actively develop sales leads.
Ability to work independently and effectively as part of a team
Highly proficient in English to communicate effectively over the phone
Travel and cruise experience highly preferred
Excellent attention to detail
Compensation :
Base Salary + Unlimited Commissions
Top Performer - 3000€ / month
Base 900€ / month plus commissions and bonuses
Perks & Benefits :
Base salary + 2 extra months of salary
Sales incentives
Paid training
Food allowance (average of 150€ / month)
Private health insurance
Employee Assistance Program
Professional growth
Awards and recognitions
Multicultural international environment
Remote Work Requirements :
Must be a currently supported version of PC , or Laptop ( NO Chrome Book or Tablets permitted)
Windows 10 or MAC High Sierra or Mojave
CPU : 1.5 GHz or higher dual core processor
RAM : 4 GB of RAM
Hard Drive : At least 500gb with 250MB free space
Internet with 30Mbps Upload and 30Mbps Download for VoIP (Ethernet connection is a must)
Headset USB with Noise Canceling, similar to Plantronics C3220 or Jabra ENC010
USB Camera or in-Built laptop camera
A screenshot from https : / / www.speedtest.net / will be requested during the recruitment process to confirm your internet speed
Who We Are :
Welcome to arrivia . We specialize in making brands better through the power of travel. With more than 55 years of combined experience, we’re a merger of three powerhouse brands (in case you’ve heard of us in the travel industry) combining ICE, SOR Technology and WMPH Vacations.
With offices on both coasts of the US and around the world, we embrace diversity and a passion for travel across our global staff.
We’re focused on building a customer-first culture, fueled by the best travel experiences for all our members at every point in their journey.
Grow with us, as we continue our path to deliver innovative solutions and take charge of change. The adventure is only beginning.
We’re on a mission to help people around the world travel better and experience more. Our team members bring world-class skills to the table to create extraordinary memories for our partners and members.
Our Core Values : Here at arrivia we
Here at arrivia we
Stay Curious - Explore new challenges and make space to learn, grow and improve
Keep it Real - Earn trust through open, honest and clear communication
Own it - Seek ways to make an impact and take action.
Win Together - Create a culture of connection and inclusion where everyone can be their best 
