Process Administrator with French & English
Fujitsu
Coimbra
há 1 dia

O que procura nos candidatos

To do this, we need more people who share our vision for the future. People who recognize the vital role technology plays in making the world a better place.

People who can shape the way the world lives and works. People like you.

Technology has the power to change the world. It has accelerated our knowledge, opened our eyes to new possibilities and transformed everything we do.

But it’s the collaboration of technology and people that can change the world, for good.

So if you want to work with teams who achieve together, and with technology that is shaping the way the world learns, travels, buys, lives and works, come and shape your world at Fujitsu.

We are a dynamic mix of agents and architects, technicians, and problem solvers. We come from diverse backgrounds and speak many different languages.

Yet we share a culture that brings us together. Our Fujitsu GDCs are growing and fast and we need ambitious people who will grow with us.

We’re a dynamic mix of agents and architects, technicians, and problem solvers. We come from diverse backgrounds and speak many different languages.

Yet we share a culture that brings us together. Our Fujitsu GDCs are growing and fast and we need ambitious people who will grow with us.

Come and work with us!

We are looking for candidates passionate about technology and innovation, customer oriented, with the ability to multi-task and with great organizational, communication and interpersonal skills.

Join a multicultural, dynamic and enthusiastic team of over 1900 colleagues from all over the world!

Role Purpose

To enable the successful delivery of Service and Process Management processes by updating, maintaining and providing reports from Service Management tools and systems.

Que funções irão desempenhar

Key Accountabilities

  • Data Accuracy- enters data into databases according to the relevant process descriptions (i.e. asset management, change management).
  • Reporting - collects and evaluates relevant reports and escalates non-conformance.
  • Investigates and analyses data following alerts and complaints. Produces specific reports as required by management.
  • Monitoring Service Delivery. Measures performance of service delivery against operational level agreement or service level agreement.
  • Reports any divergence from acceptable plan and escalates to appropriate authority.

  • Operational Support. May support process managers and service delivery managers with ad-hoc tasks, i.e. internal asset management, information distribution, special project preparation.
  • Quais os benefícios oferecidos

    At Fujitsu, you will enjoy :

  • Competitive salaryand bonuses
  • Employment with the possibility of a permanent contract
  • Life insurance and private health insuranceextensive to family members for free and since the first day of employment
  • Work life balancewith part-time / full-time schedules available and25 annual leave days
  • International career in a dynamic and enthusiastic environment
  • Training and internal career progression plan upon hiring
  • Several discounts available with our partners
  • Training and international career progression plan upon hiring
  • Dynamic and enthusiastic work environment with colleagues from more than 60 countries
  • The chance to get involved in our Social Responsibility program and participate in several initiatives with focus on wellbeing, diversity and inclusion, environment and our community (medical services, Yoga lessons, fresh fruit, volunteering afternoons)
  • Great Facilities at Central locations well served by public transportation, bicycle access and services
  • If you are moving to Portugal, we also offer the support of our Welcome Buddy to help you settle in.
  • Remote Working Available
  • An IKEA voucher to help you build your own home office
  • and much more!
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