** REMOTE ** FRENCH SPEAKING CUSTOMER SUPPORT AGENT**
SpotOn Connections
Porto
há 4 dias

O que procura nos candidatos

Our international clients are looking for French-speaking customer support agents to start in May, with the possibility of working remotely from anywhere in Portugal.

Required : Native level of French and FLUENT level of ENGLISH!

Que funções irão desempenhar

  • Establish an efficient, courteous and personalized contact with customers by phone, in French.
  • Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role.
  • Being multitasking and adapting to a very dynamic environment.
  • Continuously looking for ways to providence an effective solution for customer's needs while improvising caught the team's and your own performance.
  • Respect established processes, service level agreements with clients in terms of quality by Achieving and excelling individual and team goals.
  • Establish and maintain effective collaboration with client's partners.
  • Be Able to maintain a constructive state of mind even in Difficult situations.
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