Backoffice Polish Customer Support
ManpowerGroup Solutions, Unipessoal Lda.
Porto, Portugal
há 4 dias
source : SAPO

Detalhe da Função

Manpower is recruiting a Polish language Customer Support Advisor to represent one of Europe’s largest online-only retail companies by delivering outstanding customer service queries with clarity, passion and enthusiasm.

Your responsibilities

  • Help customers with purchases, complaints, deliveries;
  • Assist customers regarding shipping and delivery and also with questions to products on website;
  • Aim to resolve issues by email and chat;
  • Answer payment and invoice queries.
  • What we are looking for

  • Fluent written and verbal communication skills in Polish;
  • Knowledge in English (B1 level minimum);
  • Availability to work various shifts;
  • Excellent communication skills, interpersonal skills and team spirit;
  • Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment.
  • What we offer

  • International career in a multicultural environment;
  • Initial and continuous training;
  • Work contract;
  • Full-time role on a 40 hour per week contract.
  • Location : From home for a period of time and eventually, move to our client’s site in Matosinhos.

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