Customer Care for Online Banking (Dutch/Flemish Speaker)
Blu Selection
Lisbon, Lisbon, Portugal
há 3 dias
source : Top Language Jobs

In this position, you would be a Customer Service Representative for one of the most prestigious institutions in the banking sector which provides consumers, corporations, governments and institutions with a broad range of financial services and products.

Your responsibilities and impact as Customer Care for Online Banking will be :

  • Being a representative of a company in the banking sector that provides consumers, corporations, governments and institutions with a range of financial services and products
  • Providing support on customers banking related queries primarily through e-mail (e.g. card plafond increases requests).
  • Performing other tasks related to the banking activity according to the needs of the project
  • Coordinating office activities and operations to secure efficiency and compliance to company policies / procedures
  • Creating and update records and databases with personnel, financial and other data
  • Skills, experiences and interests you need to succeed in this role :

  • A native level of Dutch and a good level of English
  • Being an attentive listener, comfortable and skillful at communicating with people
  • Having good negotiation skills or showing keenness to learn
  • Being energetic, innovative and working proactively at a fast pace
  • Excitement about intercultural communication and the expatriate lifestyle
  • Living in or willing to relocate to Lisbon for an international career and life experience
  • Having a valid Portuguese work permit (required).
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