ManpowerGroup is looking for a customer focused, high energy FastTrack Engineer who will help customers maximize their return on investment in Cloud services, improve customer satisfaction and help customers deploy and maintain Windows 10.
Lead a set of Microsoft 365 customers and partners through the Onboarding technical
Plan, manage and execute a complete Onboarding experience for Cloud customers
Maintain strong working knowledge of the service, take ownership for service
Manage customer and partner Onboarding programs within expected timeframes while
continuously driving effectiveness and thus reducing costs
Share knowledge with others through solution documents, contribute to social media,
proactively engaging in technical communities
Microsoft Office 365 / EMS / Windows 10 technical competency : possess a in depth
knowledge of Office 365 services and architecture including other cloud products.
Intune technical competency : possess a broad knowledge of Intune or any other mobile
device management software
Advanced skills in PowerShell, Active Directory, Web Services ,troubleshooting and
driving adoption across collaborative workloads in O365 like Teams, SharePoint and
Cloud competency : broad view of Cloud services and products. Understanding the
industry transformation towards cloud only services
Strong problem-solving ability ranging from conceptualization to implementation
Strong troubleshooting skills across multiple platforms and systems
Medium or advanced networking skills : switches, routers, firewalls
Customer and Partner Focus : proven experience driving positive business impact based
on a deep understanding of customer and partner needs.
Strong communication skills to effectively drive recommendations and land priorities
across customers, partners, senior executives and across organizational boundaries
Must have the ability to take initiative and work in a fast-paced high-stress environment
while balancing multiple demands, addressing shifting priorities, and maintaining focus.
Collaboration : able to work in a multi-cultural environment and to adapt to the
A minimum of 3 years of Technical Support experience (in a Tier 2 or 3 role) including a
minimum of 1 year of experience supporting Enterprise customers.
Strong communication skills
Fluent in Italian and English (mandatory)
Offer : Contract
Attractive salary package
Working in one of the best Technology company
To apply send your CV to