Helpdesk Technician (M/F)
Adecco
Lisboa, Portugal
há 2 horas
source : Empregos IT

Adecco Permanent Placement is now recruiting for a prestigious clients of his :

Helpdesk Technician (M / F)

This Person will have the following responsabilities :

  • IT Customer Support -1st line;
  • This Person must have the following requirements :

  • IT or Technology education;
  • Technical back ground as IT Service Desk or Technical Support (First Level);
  • Understanding of Pc, Operating Systems, Networks and Point-of-sale related technology and transactional systems;
  • Familiar with Ticketing Systems;
  • Experienced on Payment Systems / Solutions is a plus;
  • Proven understanding of customers’ needs and able to provide solutions or escalate issues;
  • Strong customer service orientation;
  • Independent and self-motivating personality, able to work under remote management;
  • Strong resolution orientation, interpersonal, communication and organization skills;
  • Good English language skills (oral & written)s
  • We offer :

  • Salary base according to experience showed;
  • The possibility to ingress in the company after the first six months of contract;
  • Place of Work : Expo
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