Join our team as we work each and every moment to deliver the most important package of someone’s day. At FedEx, you’ll be a part of a team that helps make the world more connected by enabling global commerce which helps business prosper, communities flourish and people thrive.
Through personal and professional support, development and opportunity, we foster a culture where people deliver exceptional experiences and outstanding service.
Key responsibilities :
Supports manager by taking supervisory responsibility for day-to-day coordination of team actions. This includes initiating and performing actions needed to ensure that service levels are achieved, performance monitoring, team daily tasks management, performance and development discussions, employee and working time related administration etc.
Ensures that processes and procedures are completed promptly and consistently and that team activities are in line with company goals and regulatory requirements.
Cooperates with local country to assure operational alignment.
Ensures that the team correctly understand goals and service objectives, employees are treated consistently and fairly and are motivated.
Ensures that safe, secure, and operationally compliant working practices are adhered to during the shift.
The ideal candidate will have :
Experience in managing a team in a busy office environment.
Ability to plan and manage own and teams work effectively with strong attention to detail.
Energetic and enthusiastic personality.
Good interpersonal and leadership skills
Strong customer focus.
Ability to provide feedback, manage tasks and work with goals.
Problem solving skills and ability to work on process improvements.
Ability to work on different computer systems and programs including Microsoft Office (especially Excel)
Fluency in English : C1 level and fluency in one of the following languages : French, German, Spanish, Italian
Experience or working knowledge of key clearance related principles, Import / Export processes and regulatory requirements will be an asset.
What we offer :
FedEx offers employees a competitive benefits and reward package including a wide array of formal training and on the job learning opportunities.
FedEx is one of the most admired companies and trusted brands year after year
In joining FedEx, every team member commits to our Purple Promise to make every FedEx experience outstanding for the customer and for our fellow team members.
Being a part of FedEx means you are a part of a global network of solutions that only continues to strengthen its capability to deliver what our customers need anytime, anywhere.
FedEx se fundó siguiendo la filosofía de que las personas son lo principal, una actitud que nos tomamos muy en serio. Ofrecemos oportunidades de empleo equitativas y estamos comprometidos con una plantilla inclusiva y diversa con oportunidades de desarrollo para todos.