Your key responsibilities
Working within the SAP C4C team your role will include :
Implementation of packaged SAP solutions, specifically SAP CRM, SAP Sales Cloud, SAP Service Cloud, SAP Marketing Cloud, SAP FSM, including : sales processes and pricing, customer and material / product master data and service processes;
Integration of CRM packages such as SAP Sales Cloud or SAP Marketing Cloud to SAP ECC;
Leading projects, in particular running workshops, requirements gathering / solution design / testing and cutover activities;
Providing SAP support to clients on an adhoc basis;
Working closely with clients to deliver end-to-end solutions.
Skills and attributes for success
Strong analytical and problem-solving skills;
Excellent communication and presentation skills and the ability to translate complex or technical topics into accessible business terms;
Excellent verbal and written communication skills;
Positive interpersonal skills with ability to build relationships at all levels
Ability to work with external and internal customers to ensure quality of work;
Focused on professionalism and customer satisfaction;
Focus on innovation and capable of design breakthrough solutions
Flexible in terms of work environment and tasks undertaken;
Comfortable with multiple client engagements and travel;
Drives own personal development and learning plan;
A strong work ethic.
To qualify for the role, you must have
Academic education in areas related to Innovation Technologies;
Experience of working on an international level;
Team lead experience;
Solid hands-on implementation experience of packaged SAP solutions, specifically SAP CRM, SAP Sales Cloud, SAP Service Cloud, SAP Marketing Cloud, SAP FSM, including : sales processes and pricing;
customer and material / product master data; service processes;
Relevant implementation experience of integrating CRM packages such as SAP Sales Cloud or SAP Marketing Cloud to SAP ECC;
Extensive experience in leading projects, in particular running workshops, requirements gathering / solution design / testing and cutover activities.
Ideally, you’ll also have
Experience in SAP S / 4 Hana;
Aptitude for at least basic programming and / or review;
Identifies new business opportunities through to AW management.
What we look for
Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.
An effective communicator, you’ll be a confident team player equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.
If you’re ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you.
What working at EY offers
EY offers a competitive remuneration package commensurate with your work experience. Plus, we offer :
Support, coaching and feedback from some of the most engaging colleagues around;
Opportunities to develop new skills and progress your career;
The freedom and flexibility to handle your role in a way that’s right for you.
As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world.
That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better.
Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.