1st Level Operations Engineer with French
Lisbon, PT
há 1 dia

1st Level Operations Engineer with French

Posted date : May 4, 2022 Location :

Lisbon, 11, PT

At Ericsson, you can Make the Difference!

Because working here isn’t just a deal. It’s a big deal. This means that you get to improve our 140+ years of experience and the expertise of more than 95,000 colleagues worldwide.

As part of our international team, you will help resolve some of society s most complicated challenges, enabling you to be the person that did that.

We’ve never had a greater opportunity to lead change; setting the bar for technology to be inclusive and accessible; improving an intelligent, sustainable, and connected world.

Ericsson is a world-leading provider of telecommunications equipment and -services to mobile- and fixed network operators.

Over 1,000 networks in more than 180 countries use Ericsson equipment and more than 40 percent of the world's mobile traffic passes through Ericsson networks.

We are on the road to 5G and will build the networked society and the internet of things (IoT). Now we are looking for Young Talents that would like to be part of the ICT future.

Come and discover what makes YOU + ERICSSON a powerful combination Are you in?

Our Great Opportunity

We are now looking for a 1st Level Operations Support for the coordination, support, and execution of proactive and reactive maintenance activities.

You will benefit of a personal professional learning plan to help you accomplish the desired career path.

You will make a difference- driving impact by looking for ways to continually improve our day to day activities

You will :

  • Be the first point of contact for specific software and hardware solutions delivered to customers.
  • Be responsible for opening trouble tickets, initiation of the critical issue of incidents, and receiving orders requests from the customer in various types of applications.
  • Be in charge of alarm monitoring in IT / Telecom networks.
  • Offer support to the field engineers during their actions (by phone and e-mail)
  • What we are looking for :

  • Graduates with a powerful desire to learn about telecommunication networks.
  • Proficiency in English and knowledge of French (all levels) B2 level
  • Availability to work in shifts (day and night).
  • Perseverance, initiative, self-confidence, and practical spirit.
  • Communication and interpersonal skills
  • Ability to multi-task
  • The will and ability to work in a fast-paced, ever-evolving environment and learn, learn, learn!
  • Why you want to work with us :

  • Opportunity to be a part of an international company powered by technology and customer interaction.
  • Industry-related training, development, and mentorship from our team
  • Practical experience in ongoing projects with the top Telecom operators.
  • Exposure to the most recent trends of global technology such as 5G and Cloud.
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