Travel Concierge Fluent in French
Elevus People and Business Results
Lisboa, Portugal
há 6 dias
source : SAPO

ABOUT OUR CLIENT

The company for which we are recruiting is the world number one when it comes to premium Concierge services. The main responsability of this position is creating cumplicity between every customer and employee in a worlwide level, making sure that the client is fully satisfied and amused during its trip.

ASSIGNMENTS

The main goal of the concierge is exceed client objectives of utilization, brand recognition, and customer loyalty.

The corporate concierge also researches, recommends, and fulfills on customer requirements.

Develop personal and diverse relationships within the travel, dining, luxury goods, and services industries.

Sharing insight / feedback received through interactions with the client members to the Manager.

Primary delivery channels are phone, email, chat and web requests.

CANDIDATE PROFILE

  • Bilingual french and english ;
  • Availability to work by shifts (mostly by shifts of 8 hours per day between 7am and 23pm);
  • Capacity of handling several requests in a multichannel system - phone, e-mail, chat;
  • Enthusiastic manner and desire of offering the best service;
  • Good communication skills and excellent writing versatility;
  • Proficient in MS Office, email applications, and Internet browsers;
  • OFFER

  • 6 months contract with possibility of renovation (and our client is looking for someone that really wants to be part of the company);
  • Appealing salary (above average);
  • Training.
  • Work Location : OEIRAS
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