We are looking for an MDM Specialist to contribute in the overall management of our client end-user devices, delivering patches, updates, applications packages, mitigate vulnerabilities and enforcing security policies.
You will develop and maintain the processes and procedures, test methods and technical documentation for technical support teams and end-users.
In the course of your job we expect you to :
Integrate an endpoint administration team serving multiple worldwide locations with mission-critical requirements;
Collaborate and liaison with multiple teams, Service Reliability, Network, Database, Data, R&D, Support, Development, Experts, Cloud and Service Delivery, inside the organization in order to build a superior service for customers, both internal and external;
Provide deep technical expertise in mobile devices solutions with scalability and focus on performance, reliability, automation and security;
Create procedures to ensure performance and service-level requirements are met;
Guarantee the resolution of user issues including tuning, optimization and recovery;
Challenge to use and develop automation tools to automate repetitive tasks;
Respond appropriately to emergency incident situations and produce quick and effective solutions to technical problems.
We think you’ll be a good fit if you have these skills and traits :
Working knowledge in Active Directory or Azure AD;
Experience managing Windows and macOS computers;
Experience managing iOS and Android devices;
Experience on any of these tools : Microsoft Intune, JAMF Pro / Connect, Google Mobile Management,Symantec Endpoint Protection;
A collaborative approach to address issues based on continuous open communication;
A disciplined approach to problem-solving and project execution;
Appetite to learn new technologies and constantly improve technical skills.
If you meet these requirements and are interested in joining an audacious and innovative company