We are looking for a full time Customer Communications Expert DE / AT for our growing Customer Communications Team EU in Lisbon.
If you speak German on a native level and you are passionate about customer communication, then we look forward to your application.
You are the main person of contact for our German speaking customers
You will be part of a global customer communication team
You answer requests via phone, email, chat and social media and initiate outbound calls to engage our loyal customers
You help to build-up our proactive customer care environment in Lisbon
You take over your own projects and are responsible for planning, execution and reporting.
You are passionate about food
You are a strong communicator
You speak German at a native level
You have business proficiency in English
You have a Portuguese NIF
You have a strong drive to help customers and to make them happy
You have good writing skills
You are hands-on and have attention to detail
You have a strong desire to learn and are not afraid to instantly apply new knowledge.
True ownership, real responsibilities and great opportunities to learn & grow
Awesome team events
Flat hierarchies and a great team spirit
Open, inclusive company culture with strong focus on feedback and personal development
Opportunity to implement your ideas & see the impact on ground
A young, dynamic team with strong ambitions
A new and modern office within the heart of Lisbon
Able to Work from Home in a hybrid work enviroment