Customer Communications Expert| German speaker
Marley Spoon
Lisbon, Lisbon, PT
há 4 dias

Description

We are looking for a full time Customer Communications Expert DE / AT for our growing Customer Communications Team EU in Lisbon.

If you speak German on a native level and you are passionate about customer communication, then we look forward to your application.

Responsibilities :

  • You are the main person of contact for our German speaking customers
  • You will be part of a global customer communication team
  • You answer requests via phone, email, chat and social media and initiate outbound calls to engage our loyal customers
  • You help to build-up our proactive customer care environment in Lisbon
  • You take over your own projects and are responsible for planning, execution and reporting.
  • Requirements

  • You are passionate about food
  • You are a strong communicator
  • You speak German at a native level
  • You have business proficiency in English
  • You have a Portuguese NIF
  • You have a strong drive to help customers and to make them happy
  • You have good writing skills
  • You are hands-on and have attention to detail
  • You have a strong desire to learn and are not afraid to instantly apply new knowledge.
  • Benefits

  • True ownership, real responsibilities and great opportunities to learn & grow
  • Awesome team events
  • Flat hierarchies and a great team spirit
  • Open, inclusive company culture with strong focus on feedback and personal development
  • Opportunity to implement your ideas & see the impact on ground
  • A young, dynamic team with strong ambitions
  • A new and modern office within the heart of Lisbon
  • Able to Work from Home in a hybrid work enviroment
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