Multilingual Support Agent ENG & ITA
ManpowerGroup Solutions, Unipessoal Lda.
Rua Andrade Corvo, Lisboa Portugal
há 13 horas
source : SAPO

Detalhe da Função

Manpower is recruiting a Multilingual Support Agent (M / F) to assist with reviewing and publishing industry-leading tour and attractions offerings, as well as supporting tour operator and attraction business owners.

Responsibilities :

  • Use web-based content management systems to review and optimize tour and activity products;
  • Review rates, availability and operational terms of products to ensure accuracy and clarity;
  • Review, edit and rewrite product descriptions, ensuring they adhere to client standards;
  • Ensure accurate and comprehensive categorization of tour and activity products across points of sale;
  • Ensure successful connectivity between supplier reservation systems and client systems;
  • Provide real-time support via live chat and telephone, answering questions from suppliers related to their account, products, and bookings;
  • Requirements :

  • Superb written and oral communication skills in both English and Italian;
  • Strong work ethic with a high degree of accuracy and a keen eye for detail and follow-through;
  • Team player with a positive attitude who thinks as a business owner would;
  • Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment;
  • Internet must be hardwider (Fiber).
  • Terms and Conditions :

  • Full-time role on a 40 hour per week contract
  • The hours of work are Monday-Friday 9h00-18h00.
  • Location : At home

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