Operations Analyst 1
IQVIA
Lisbon, Portugal
há 17 horas

Opportunity to join a growing project in our company, based in Oeiras, Lisbon.

MISSIONS :

Within Tech Sol Business Operations Multi Country Operations, the Financial Analyst missions are :

Operational :

  • Contributes to the monitoring and administrative management of Multi country deals
  • Ensures that opportunities are correctly set up in IQVIA CRM (in line with contract and IQVIA policy in term of services / products and timeline), and lead the updates
  • Ensures that customer billing is consistent with the contract : Collect / Gather all paperwork requested for billing, ensure paperwork are in line with IQVIA policy and process the billing notification to trigger the billing
  • Ensures invoices delivered to customers are exhaustive, accurate and on time
  • Contributes to revenue recognition and allocation (around 100 opportunities / 4 MUSD by quarter)
  • Contributes, working with Sales, to the management of the customer relationship (respond to customer complaints on invoices)
  • Contributes to ad hoc analysis as needed to improve customer satisfaction and revenue recognition
  • Working closely with Sales, Finance, and Billing Center representatives.

    Skills :

  • Pack Office and Excel expert;
  • CRM SalesForce.com and SAP friendly;
  • Professional English writing and speaking (ability to participate and facilitate meetings face to face and by phone).
  • Mandatory Competence :

  • Strong communication skills;
  • Problem solving skills;
  • Ability to work under pressure;
  • Team Player;
  • Methodical.
  • Education & Experience :

  • Minimum of 2 years of experience in Finance / Sales Administration;
  • Degree on Finance (preferential);
  • Knowledge of Pharma industry is a plus.
  • Tasks :

  • Provides support to Sales to set up opportunities in IQVIA CRM;
  • Checks that opportunities are created in CRM accordance with the contract;
  • Requests to Sales all documents mandatory for billing;
  • Checks that all documents provided for billing and revenue recognition are provided and consistent with the contract and IQVIA Policy;
  • Creates and Submit Billing Notification Form (BNF) and Credit Notes (CN);
  • Controls that invoices produced are compliant with the expected;
  • Controls that revenue recognition and allocation are compliant with the expected;
  • Contributes to accruals definition and submit accrual template.
  • If you're not a EU citizen you must have a resident visa or a permanent visa.
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