Italian Customer Support Specialist (M/F)
ADECCO RECURSOS HUMANOS
Lisbon, Portugal
há 6 dias
source : Europe Language Jobs

Description

Adecco Human Resources is currently searching and hiring applicants fluent in Italian with an advanced level of English for a role of Italian Customer Support Specialist for its client company in Lisbon.

  • Activities : Customer service call;Give support to the through others means of communication, namely email and chat;Respond to customer inquiries regarding service and service and product related inquiries;
  • Inform the costumer about specific products, services, policies, and procedures;Complaints management.

    Requirements

  • Be proficient in Italian and EnglishExcellent communication skills;Customer service oriented and high focus on customer satisfaction;
  • Strong administration and organization skills;Keen eye for detail to ensure high accuracy;Intermediate PC skills;Immediate availability.

  • Nice To Have : University level degree;Communication : Emotionally intelligent, empathetic, solution focussed;Accountability : A self-starter with the initiative to get things done proactively;
  • Problem Solver : Natural problem solver, always looking for ways to solve an issue;Smart Learner : Technical expertise, ability to learn quickly and ask the right questions.

    Offer

    Competitive Salary package;Initial and continuous training;Home-office environment.

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