Bilingual Spanish/English Work from Home Customer Support Agent
há 2 dias

Your interest in SYKES has come at an exciting time in our history. We're excited to announce that SYKES is now a part of Sitel Group®?

one of the largest global providers of customer experience (CX) products and solutions. As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES.

As a Bilingual Customer Service Representative, you will provide Spanish and English

customer service to customers, leveraging your excellent listening skills and empathy to answer questions and provide information.

Work with us and you'll enjoy :

  • Full-time and Part-time schedules
  • Comprehensive benefits package including medical, dental, life, and vision insurance, company matched 401K, and generous paid time off
  • Hands-on, 100% paid training
  • Opportunities for advancement and professional development
  • Tuition assistance
  • Company provided computer
  • Personal benefits of working from home including saving time, money, and the environment.
  • Required qualifications, skills and experience

    Apply with us if you possess :

  • Bilingual (Spanish and English); an excellent written and verbal communicator who likes to solve problems and connect with people via phone
  • Multitasking ability - able to input data or research information while on the phone with the caller, able to talk and type a must
  • High School Diploma or GED (minimum)
  • Able to provide a stand-alone monitor, internet connection of at least 5mbps download and upload speed and a quiet, distraction-free home workspace (we'll provide the rest!)
  • Desired qualifications, skills and experience

    Nice to have (but not required) :

  • Customer service background
  • Experience with financial services, healthcare, technology companies, or something similar
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