Application Support Consultant
Lisboa, PT
há 5 dias
source : ITJobs

Who are we :

We have a talent for that.

We are specialists in developing people and combining them with the most ambitious projects. From software to complex engineering, from infrastructures to applications, we find, recognize and grow talent to offer them the most challenging projects and strengthen our project teams.

We learn about people, their knowledge and how to productively use that knowledge to help companies transform, because what the digital economy needs is talent.

The world lives by rules of agility, immediacy and quick responses, so we are dynamic, responsive and aligned with the speed of the digital revolution.

We have a new way to address challenges by adding speed to knowledge, connectivity to reliability and bringing agility to the reality of finding, managing and matching talent with projects.

Neotalent, the responsive people.

What is your mission :

You will integrate a team in a Neotalent partner taking on the role of Application Support Consultant in Lisbon.

  • Incident resolution within internal applications.
  • End-to-end customer experience providing a single point-of-contact.
  • Incident Management Incidents, queries & service request
  • Application support for Digital Solutions.
  • Documenting all actions and communication in the tickets.
  • Knowledge transfer inside the team regarding the applications and support activities eg Creation of use cases
  • The talent that we are looking for :

  • Experience in Application Support;
  • Experience in Service Support;
  • Experience with Microsoft Office;
  • Experience in provider-based services is a plus;
  • IT Infrastructure library (ITIL) certification is a plus;
  • Problem-solving and research skills;
  • Agile mindset
  • Fluent in English (mandatory).
  • Why Neotalent :

  • More than 20 years of experience in technology and business development;
  • Access to ongoing technical training and solid performance evaluation and career management methodologies;
  • Opportunity to be seen and recognized, to work on the best projects and to make choices that guarantee an exciting career;
  • Opportunity to work on international projects and be part of an Everyshore for EveryChallenge paradigm.
  • To apply :

    Please send your CV to with MVT ASC in the email subject.

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