Sportswear
Gi Group
Lisbon
há 1 dia

Gi Group is an international staffing agency with more than 500 locations in 40 countries.

Your Task

  • As Customer Service Agent you are the first contact when it comes to customer concerns in the sport sector
  • Your job is to advise customers on questions during and after the online shopping
  • It is your responsibility to help the customer in case of problems with the usage, e.g. settings of the user account, payment difficulties etc.
  • After an internal training, you have a very good know-how and process inquiries about payments and shipping
  • You maintain and enter master data of the customers, so that a thorough processing is possible
  • Your Profile

  • Very good language skills in German and English, oral and written
  • Your enjoyment of customer service and your emphatic and communicative nature is appreciated in you

    You are a fashion and sports enthusiast and know how to bind the customer to the company

    A structured and solution-oriented way of working is desirable in addition to good PC knowledge

    Work and Fun! You would like to gain experience abroad and enjoy an adventure

    Our Offer

  • You can be sure of a direct entry as well as internal development opportunities with our international customer
  • If you have worked for the company for 9 months, you will receive a refund of your flight from our customer
  • Your accommodation is already taken care of and in addition you will receive a food allowance in your salary as well as holiday and Christmas bonuses calculated on a yearly basis
  • You will work at a modern workplace with international colleagues and also do free-time activities like sightseeing, mountain biking, surfing and much more
  • Your Application

    In order to apply for the position please click on apply now . It will only take a minute to enter your details and upload your resume in our application form.

    We will be contacting you as soon as possible. Feel free to contact us via e-mail regarding any questions or your application.

    We are looking forward to hear from you very soon.

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