O que procura nos candidatos
Our international clients are looking for French-speaking customer support agents to start in May, with the possibility of working remotely from anywhere in Portugal.
Required : Native level of French and FLUENT level of ENGLISH!
Que funções irão desempenhar
Establish an efficient, courteous and personalized contact with customers by phone, in French.
Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role.
Being multitasking and adapting to a very dynamic environment.
Continuously looking for ways to providence an effective solution for customer's needs while improvising caught the team's and your own performance.
Respect established processes, service level agreements with clients in terms of quality by Achieving and excelling individual and team goals.
Establish and maintain effective collaboration with client's partners.
Be Able to maintain a constructive state of mind even in Difficult situations.