We are looking for professionals interested in taking part in a quality evaluation worldwide financial services and communications company.
Offer solutions to customers that need assistance with financial and credit card services
Provide customer service through phone communication
Enrich customer experience by listening attentively to their needs and concerns, aiming for first call resolution when possible
Build meaningful relationships, answering customers questions in a courteous, friendly, and professional manner
Meet and exceed quality goals, compliance regulations and productivity targets
Do you want to improve your skills? This job is for you!
The client provides you with :
A relocation package Traveling cost will be refunded after completion of the 3rd month of work
Monthly accommodation allowance paid monthly for the first 3 months
Great monthly salary
Client Performance bonus every month
Performance bonus every month
Monthly language bonus every month
Loyalty bonus every three months
Private Health Insurance applicable after 6 months of working
Initial training is fully paid for by the company
Continuous training and development
We require people with :
Native level of German
Great communication & soft skills
Work experience in customer support will be considered as an advantage
If you want to know more, send us your resume to isanchez mgirecruitment.com and we’ll tell you all you need to know!