French Customer Advisor – Airline Reservations
Lisbon, Portugal
há 18 horas
source : Top Language Jobs

Your missionBooking management (altering, canceling or creating new reservations)Advising customers on the services we provide on the phone or by emailManaging the reservations back-

office (ticket issuing, modification, and cancellation of reservations)Post-sales service (litigation and compensation management)Handling and manage the administrative process (invoicing, written communication, travel documents)ProfileNative or fluent in FrenchGood command of English (minimum B2)Previous experience in customer service, tourism or travel is a plusKnowledge of GDS tools Sabre, Amadeus or GalileoAvailability to work in rotating shifts (schedules depending on the project)Excellent listening and communication skillsPositive attitude and team spiritFor non-

EU residents, it is mandatory to have a valid work permitWhat we offerOpportunity to be part of a challenging and fast-paced environmentPossibility to collaborate with some of the biggest brands in the industryFree training, professional development and career evolutionA multicultural and inclusive environmentAttractive benefits pack that includes a performance bonus, meal allowance, transportation allowance, two extra salaries, private Health Insurance + dental plan (after six months), English speaking Doctor on site, among othersIf living abroad, we offer a relocation package that includes : one to three months of free accommodation, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400€Work Place Lisbon, Portugal

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