Senior Service Management Specialist
Lisbon, Portugal
há 5 dias

What the job looks like :

  • Internal Control System (ICS) :
  • Support in the definition of controls and follow up on execution;
  • Perform monthly reports on control results;
  • Support on risk identification and assessment;
  • Support on the definition and follow up on remediation action plans;
  • Support on the follow-up of the remediation actions proposed by the internal auditors;
  • Support on the definition and update of the service level agreements;
  • Participation on projects related to the area;
  • Online banking platform management (creation of users, banks or bank accounts, group entities, intercompany accounts) and reporting.
  • What you'll bring to the table :

  • University degree (Audit, Finance, Economics or similar);
  • Professional experience in similar activities 2+ years;
  • Experience in Internal Control in Financial Institutions (e.g. Banks) or publicly traded companies (compliant with SOX);
  • COSO framework knowledge;
  • Project Management experience;
  • Experience in SSC environments;
  • Excellent English;
  • Good knowledge of PC applications (Word, Excel, PowerPoint);
  • Strong analytical skillS;
  • Strong communication skills;
  • Team player;
  • Quality- and service-oriented;
  • Highly motivated and flexible.
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