Description
Are you looking for your next career move working in the tech area? This might be your opportunity to build an international career.
Join our team as a Web Product Implementation Specialist and support EMEA based clients establishing a new service specifically dedicated to client’
s high profile & critical programs. ResponsibilityCommunicate with advertisers and internal sales and services teams via phone, email, chat, and video conferencing as needed;
Perform and verify the implementation of web-based products with customers;Give guidance, support, and train customers on how to use the products;
Employ strong, clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed;
Deliver high quality service to your customers, exceeding client expectations and quality scoring measures.
Requirements
Fluent level of written and verbal communication skills in Spanish;Good level of written and verbal communication skills in English (minimum B2);
Good understanding of JavaScript, its quirks, and workarounds;Basic understanding of web markup, including HTML5 and CSS / CSS3;
It is a plus to have an experience with debugging tools (e.g. web browser consoles), understanding CMS platforms at UI level (WordPress / Shopify / Wix / Joomla) or similar, and moderate experience in maintenance of websites with associated knowledge of HTML, JavaScript;
Technologically capable to quickly learn customer service software applications and process customer implementations that do not necessarily follow a standard template / process;
Experience working in a B2B environment, online advertising, or ad product experience;Strong communication, customer service, relationship management, troubleshooting and support skills;
Online advertising or ad product experience.
Offer
Excellent work opportunity in a dynamic leading multinational company;Competitive Salary;Stable work and career progression;
Investment in training and personal development;Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
Free salad, fruit, soup and bread available to all employees;Health Insurance since day one in the company;Free company events and activities.
