Conversion Rate Optimization Manager
Emma
Lisbon
há 5 dias

Ready to lead, disrupt and reinvent the sleep industry? We are Emma The Sleep Company . We revolutionize sleep by pushing the boundaries of what technology can do for rest.

Our aim is to awaken people's best by enhancing their sleep. We are one of Europe’s fastest-growing sleep innovation companies with 850 + team members representing over 65 nationalities at our international offices in Frankfurt, Manila, Lisbon, and Shanghai and Mexico City.

What you'll do

  • You will define success criteria and measurement plans for optimization efforts and perform in-depth analysis to understand user journey.
  • You will conduct both quantitative analysis and qualitative research to identify user pain points and optimization opportunities.
  • You will communicate user insights and provide recommendations to achieve business goals and enhance user experience.
  • You will plan and manage A / B tests and personalization campaigns from ideation to execution.
  • You will collaborate and coordinate with cross-functional teams to brainstorm ideas, align priorities and share key learnings to further improve the user journey.
  • You will become the customer’s advocate for the digital experience and ensure the best user journey is in place.
  • What you'll bring to us :

  • 2-3 years of experience in conversion optimization or related experience in digital marketing, user experience, or web analytics.
  • Keen understanding of optimization principles and research methods (both qualitative and quantitative).
  • Hands-on experience using web analytics tools (ex. Google Analytics, Adobe Analytics, etc.)
  • Hands-on experience with optimization and testing tools (ex. VWO, Optimizely, Google Optimize, etc.)
  • Experience with research tools is preferred (ex. Hotjar, ContentSquare, FullStory, UserTesting, etc.)
  • Strong analytical skills and ability to translate data insights into action plans.
  • Excellent attention to detail and accuracy.
  • Excellent communication skills, both verbal and written. Ability to communicate technical details as well as strategic concepts effectively to various stakeholders.
  • Ability to work effectively with different people in engineering, marketing, and creative fields and to prioritize multiple requirements.
  • What we offer :

  • Assume responsibility and decision-making authority from your first day.
  • Work on exciting and challenging projects and to create an impact with new, innovative ideas.
  • Grow personally and professionally from working both independently and as part of an international team.
  • Work with and learn from experts and mentors in diverse fields.
  • Create strong and meaningful connections with your team members at exciting company events.
  • Nurture yourself with our Mental Wellbeing Program and professional in-house counsellors.
  • Join a team with a non-hierarchical and non-political mindset; one team, one dream!
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