As a Supplier Services Coordinator within the Offering / Marketing team, you ll be in charge of the creation of awareness of our offerings near target partners as well as the execution of the commercial campaigns.
As a team member you ll also involved in recruiting suppliers, administering data collection and compensation programs and educating, promoting and selling our services.
Initiates call to suppliers using a prepared selling strategy
Promotes suppliers participation in syndicated, on-going panels based on established standards for recruiting, reporting and sample designed for all assigned panel segments
Initiates follow up calls with panels to achieve maximum rates of return
Receives and processes all incoming calls from panel
Prepares and mail hardcopy data collection documents to assigned panel
Administers electronic data capture strategy to assigned panel
Educates and motivates data supplier to comply with study guidelines
Investigates, resolves and processes panel incentives in order to facilitate timely receipt of compensation
May work cross-functionally with other team to resolve data quality issues and design solutions
Provides recruiting / interviewing support in completion of special projects / studies
Prepare proposals and check for resources
May manage and maintain all supplier related information
High School Diploma - Pharmacist preference
Strong knowledge of IQVIA core products, customer account management, and IQVIA information solutions services portfolio.
Strong analytical skills and high level of excel
Strong communication and servicing skills and the ability to negotiate.
Ability to proactively identify complex problems and needs and develop solutions / recommendations to solve problems.