Project Manager
Lisbon, Portugal
há 3 dias

Mavenir is building the future of networks and pioneering advanced technology, focusing on the vision of a single, software-based automated network that runs on any cloud.

As the industry's only end-to-end, cloud-native network software provider, Mavenir is transforming the way the world connects, accelerating software network transformation for 250+ Communications Service Providers in over 120 countries, which serve more than 50% of the world’s subscribers.

Role Summary

Project (Client Services) Mgr : Coordinates all aspects of a product or service offering project for a client, from inception to installation.

Installations may involve acceptance of capitalized equipment or enterprise software systems, or system integration or consulting projects / engagements.

May work at client site from time to time. Typically involves extensive interaction with sales, systems engineering, product development, and other members of cross-functional teams.

Project is typically focused on the delivery of new or enhanced products to improvement of customer satisfaction through the use of technology.

Project management skills, rather than technical skills, are key, but a strong technical background is often required to manage competing interests.

Typically oversees schedules and budgets to ensure goal attainment. Survey Tip : This role is most common in a software or professional services organization in which the individual does not have responsibility over product development, but does have overall project management responsibility.

Individuals with people management responsibility should be matched to Project (Client Services) Mgmt (2872-2876). This job manages specific projects that have a distinct beginning and end.

Employees who work on outsourced technology solution projects, match to Delivery Program Mgr - Outsourcing (5732-5736). Employees who manage internal administration-focused projects should be matched to Project (Admin) Mgr (6631-6636).

Employees who manage product development projects should be matched to Project (Design) Mgr (5371-5376). Employees who manage internal IT-focused projects should be matched to Project (Info Systems) Mgr (6621-6626).

Key Responsibilities

Day-to-day management of the allocated projects, which includes :

Management of the senior customer delivery team in relation to pre-sales and project activities

Responsibility for project organisation, including the identification and management of risks internally and with the end customer

Ensuring the third-party engagement is in-line with agreements from the bid phase

Hiring and managing resource requirements for the regional projects

Ensuring that projects progress according to the agreed contracts, reporting progress as appropriate, ensure projects are delivered in accordance with the agreed business KPI’s

Manage the regional project delivery in accordance with the business quality plan

Discussing and progressing issues under escalation, including technical issues with the customer management team

Co-ordinating technical support for the project within Operations and the R&D centres

Escalating and liaising with other departments for assistance where appropriate

Financial management of projects using industry standard

Ensuring that work is carried out in accordance with the current procedures and responsibility for the overall quality control for regional projects

Identifying, costing and processing any contract variations

Protect the commercial position of the company, influencing customers and third-parties as necessary

Responsible for resource and SME forward load planning through matrix management

Line management of junior project managers and engineers working on own projects, including completion of end of project reviews

Ensures projects are managed in accordance with the end customers delivery process, ensure Mavenir’s internal processes and deliverables are aligned

Ensures project scope is well managed and the business is aligned on what is being delivered and the applicable deadlines

Identification and implementation of any process improvements or changes required in the deliveries quality system

Supporting bids by providing input into the estimating process or reviewing bids

Regular reporting on account progress and status to Programme Director

Internal and external stakeholder reporting, up to to senior level (CxO) management

Accountable for an international team of multicultural Project Managers

Maintaining and completing Project Key Performance Indicators (KPI) for assigned customers

Essential :

Proven experience of successfully delivering Mobile Voice Core, Mobile Data Core, Messaging and Access projects into a major MNO’s, including in-depth knowledge of their types of delivery processes and procedures

Extensive project management experience and proven track record of delivering complex deployment projects (1500 manhours and above) with average program budget over £3m

Previous experience leading or managing large offshore development teams and setting up delivery centres to develop and deploy new products

Ability to quickly build and maintain effective relationships at customer senior management level to enable excellent business results

Trained in a recognised project management methodology, PMP or PRINCE2 certification or equivalent

Strategic knowledge of mobile networks or of business critical systems in telecoms environment

Experience in telecom Core (Voice / Messaging) for 4G / 5G / IMS Core.

Highly experienced in partner and third-party management

Strong management and leadership skills, able to influence senior level customer discussions

Degree qualified in Science and / or Engineering disciplines

Skills and Competencies :

Commercial acumen and drives for quality, works to get things right first time

Contract negotiation skills and experience working with / in Pre-Sales and Bid Support

A leader with proven problem solving and decision making skills

Ability to work under pressure and respond constructively in challenging situations

Senior team worker with gravitas, who demonstrates strong leadership and motivational skills with excellent written and Oral communication skills

Patient, shows tact, diplomacy, integrity, ethics

Understand cultural sensitives when dealing with colleagues and customers


Mavenir is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.

Mavenir is an Equal Employment Opportunity (EEO) employer and welcomes qualified applicants from around the world, regardless of their ethnicity, gender, religion, nationality, age, disability, or other legally protected status.

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