About Careers in Europe
Careers in Europe wants to offer the best international recruitment for jobs in Europe in (multilingual) customer service & helpdesk, finance, IT and engineering.
Our recruitment and staffing services are aimed at providing the right match at the right moment. Because bottom line, that'
s what recruitment is all about.
We will optimize European recruitment and staffing. Search engine optimized job board, relevant content and personal support for both recruiters and job seekers.
Combining the best features of job board and recruitment agency to provide (cost)effective, flexible and innovative recruitment solutions, contingency or retainer.
The team will be responsible for diagnosing and troubleshooting hardware and software problems with storage systems, multi-
system / multi-network interoperability issues. Our client will provide full initial technical product and process training, required for the specific job role.
Manage resolution of technical issues for a distinct set of clients and also build high level of client trust
Analyze customer problems to find the best technical solutions
Able to prioritize tasks and to involve other teams when needed by following the escalation procedures
Responsible also to document all cases and resolutions in order to create good knowledge base
Very good command of Spanish
Very good command of English
Good knowledge in computer technologies and networking
Will be a plus
Technical support experience in enterprise environments
IT related Certification (Microsoft, Cisco, CompTIA, others)
Understanding of SAN & NAS hardware and protocols
Standard working hours Monday-Friday
What we offer
A good an fast-paced work environment
Competitive salary and bonus based on the account performance
Excellent social benefits package
Provides you a great training
Promote-from-within advancement opportunities
Employee recognition programs
Team Building and social activities, participation in voluntary work, charity causes, etc.
Support you with a Buddy system and with a relocation package
Good office location