Operations and Support Engineer(m/f/x)
Porto, Portugal
há 5 dias

Your job

Are you a passionate Software Engineer looking to grow your career working at the forefront of IoT innovation ? Do you have the hunger to explore the unchartered territory of Internet of Light partnering with a dynamic R&D team?

Do you want to be part of a new venture to help maximise business performance? If the answer to the questions is yes, then we want to hear from you.

Tridonic Portugal is part of the Zumtobel Group. We are recruiting for an Operations and Support Engineer to work in our recently established software competence centre for lighting technologies in Vila Nova de Gaia, Portugal.

Opened in January 2019, the Software Centre currently employs 50 software engineers, with a plan to grow to 70 software engineers.

You will be part of a team on the edge of innovation who takes pride in bringing to the market new innovations and state of the art technology.

This is an exciting time to join the Tridonic team as we look to strengthen our position as the global driver of lighting technology.

As an Operations and Support Engineer you will join a new team in our Software Centre and contribute towards the development and maintenance of software that supports luminaire manufacturers.

Your remit will include but not limited to :

  • Work closely with product, support and R&D teams.
  • Maintain multiple projects and understand how they integrate.
  • Propose new solutions that enhance and ensure product functionality.
  • Identify the operational needs of R&D teams and propose new strategies for improvement.
  • Handle customer complaints by providing detailed analysis and quick resolutions.
  • Document and present new functionalities to stakeholders.
  • Your profile Candidates should have previous experience in REST APIs, BACnet, Wireshark and expertise in programming languages and tools such as Visual C++, .

    Net, Visual Studio, C# . Experience with Firmware versioning, Windows forms, Windows Installer (Merge modules), object-oriented programming languages, Linux or DALI / ready2mains interfaces is not mandatory, but a significant plus.

    We also look for an exceptional team player with great communication skills and critical mindset. Working language is English.

    On a personal level, you are inspired by cross-cultural and are comfortable using English as a working language . If this is you and you are excited reading this then Tridonic offers the opportunity to build a truly global career with a market leading brand.

    You’ll be joining an award winning team in a growing market with the freedom to make an impact and build the career you’re proud of.

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