Farfetch exists for the love of fashion. We believe in empowering individuality. Our mission is to be the global technology platform for luxury fashion, connecting creators, curators and consumers.
We’re designing impactful products and experiences that fulfil all our customer and partner needs from fashion lovers to the brands, boutiques and start-ups that operate within our platform ecosystem.
Our team covers the Farfetch.com website and apps, all our B2B products and in-store experiences. We’re passionate about what we can achieve together, continuously researching, testing, launching and refining new products to push the boundaries of what’s never been done before.
Our Porto office is located in Portugal's vibrant second city, known for its history and its creative yet cosy environment.
We welcome new ideas and a large number of our people. From Account Management to Technology and Product, whatever your skills are, you'll find your fit here.
You can have an informal meeting in the treehouse or play the piano in your lunch break!
We are looking for a Lead Product Manager for Order Management Platform who will be key in driving product vision, working closely with stakeholders to understand product strategy and execution along with the team.
Lead the product managers, with impact driven decisions and with a great customer centricity.
What you'll do
Work on an ambitious vision for this product area, and working collaboratively with stakeholders on an on-going basis
Work closely with stakeholders to build a joint understanding of the product plans ahead, create business cases and maximise your teams’ impact
Lead, support and coach product managers in the team, reinforcing impact-driven and customer-centric values within the team
Challenge all members of the wider team (engineering as well) to think boldly and creatively and then to funnel that energy into concrete products and execution plans
Distil insights and feedback from several sources such as analytics, and help your team translating them into product evolution and an actionable backlog
Lead your team into working with the business to create strong hypotheses and put them to the test with real customers
Lead the area to have a strong focus on product quality and use of qualitative and quantitative feedback to inform product development strategy
Who you are
A leader with strong framing ability, executive presence, and ability to motivate teams around a common goal
Knowledgeable of logistics workflows or post order B2B tools is highly desired
Able to think globally / strategically and frame new and complex issues
A professional with solid interpersonal skills with proven ability to develop and maintain effective business partner relationships
Marketplace experienced : experienced in an omni-channel company is a plus
Experienced in using data to inform key decisions. This includes analyzing usage patterns to drive prioritization and adopting a test and learn approach to building product to inform product direction
A professional with excellent communication skills in English (mandatory)
You crave to own product vision and can drive the strategy behind that vision
You understand what needs to be built on the platform level to enable the customer experience that needs to be delivered to the client
You have good attention to detail; ability to manage multiple, competing priorities simultaneously; and an ability to synthesize complex information quickly and effectively