Italian speaker Content moderator for Social Media (m/f)
Teleperformance Portugal
LISBON, Portugal, Portugal
há 2 dias
source : Top Language Jobs

Your Role Are you passionate about the online world Do you have an eye for details and excellent written and verbal communication You are the one we are looking for As a content moderator you will review and moderate business content posted on Social Media You will be working on the Italian market and helping to build a better experience for our users Big challenge Yes but we are certain that this is the opportunity you were waiting for We guarantee you a great work environment as well as the best work conditions to help you achieve your professional goals Teleperformance Portugal has been present in Portugal for 20 years we are a market leader that recruits trains and maintains the best professionals As part of Teleperformance Portugal’s contingency plan regarding COVID-19 for now you will be working from home from the country you are currently living in As soon as possible and safe you will travel to Portugal and join our multicultural team Also during this initial period it will be necessary for you to work with your own device But don’t worry Our IT team will give you all the support you might need Responsibility

  • Review and moderate online content posted on the Italian market
  • Ensure that all information uploaded by users follow the guidelines based on client’s policies
  • Become and remain knowledgeable about policies and community standards
  • Provide and follow best practices used to better achieve client’s KPI’s
  • Use the learned knowledge to propose improvement ideas either internal or external Your Profile
  • Native level of written and verbal communication skills in Italian (mandatory)
  • Natural fast learner so you can develop your skills within a short period of time
  • Fluency in English (minimum level B2)
  • Ability to distinguish self-beliefs from moderated content and policies
  • Empathic
  • Motivated and with a positive attitude
  • Attention to detail
  • Experience in dealing with high volumes of online content
  • Availability to work in 24 7 rotating shifts from Monday to Sunday (mandatory) Our Offer
  • Excellent work opportunity in a dynamic leading multinational company
  • Stable work and career progression
  • Investment in training and personal development
  • Modern centrally located buildings with canteen facilities and an excellent public transportation connection
  • Free salad fruit soup and bread available to all employees
  • Health Insurance
  • Free company events and activities
  • Floor animation activities with prizes every month Teleperformance Portugal With over 40 years of experience in connecting brands with their customers Teleperformance has become the most trusted provider of omnichannel customer solutions Always adapting we care about each customer experience We put the human touch in everything we do be it customer care technical support customer acquisition digital solutions analytics back office or other specialized services With a team of more than 10 000 employees from 95 nationalities we provide services in 35 languages Teleperformance Portugal was considered nine times the best company to work for in Portugal by the Great Place to Work Institute and the winner of the Young Talents Attraction Award in 2019 Furthermore we were awarded five times by Exame magazine as one of the best companies to work for in Portugal and the best company within our sector Also our company was the fast growing company in Portugal in the past three years by Expresso Informa D&B and Deloitte Our team is multicultural highly skilled and deeply knowledgeable with a wide range of integrated omnichannel solutions technology and the highest security standards We are trusted with billions of unique interactions worldwide and we want you to be part of it
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