Position Overview :
The Systems Engineer must provide technical leadership and consulting expertise across the organization, from the point of strategic decision making down to project planning and execution.
The Systems Engineer is also responsible for presenting findings and recommendations at all levels within the company to gain commitment for high-level IT plans, as well as initiating and participating in projects to evaluate various technologies and methods for successfully implementing those plans.
The incumbent will help bring companies vision to life.
What You'll Do :
Partners with the engineering, infrastructure, security and project management teams to help implement new systems that are scalable and highly resilient.
Provides systems and services expertise and drive operational best practices.
Participates in capacity and scalability planning.
Researches, develops, and implements new technologies and practices.
Leverages or builds appropriate technical tools to perform administration tasks, root-cause analysis and service restoration (such as back up, restore, failover, log interpretation, and performance monitoring).
Develops and maintains positive and cooperative relationships, inside and outside of teams, interacting in a friendly, open, honest, and accepting manner.
Mentors junior systems administrators.
Support escalations from Tier 1 and Tier 2 Operational staff to troubleshoot and resolve escalated incidents and / or service requests.
Responsible for the maintenance, configuration, and manage virtual servers, and integrate automation processes.
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
Responsible for disaster recovery testing and restoration of critical services during DR events.
Monitoring and managing all installed systems and infrastructure.
Design, implement, configure, and maintain various Azure SaaS Cloud Services such as Azure AD, AIP, ATP, ASR, CAS, EM+S, Teams, Intune, AAD Connect, Exchange Online and O365.
Deploy and maintain Azure IaaS Virtual Machines and Azure Application and Networking Services to support growth into the cloud.
Optimize Azure buildouts for cost / performance (VM optimization, reserved instances, etc.).
Implementation and Delivery of Microsoft Azure projects.
Provide documentation and technical specifications on reporting's for planning and implementing new or upgrades of IT infrastructure at our customers.
Establish, configure, test and maintain operating systems, application software and system management tools.
Preform Assessment reports to recommend upgrades and changes to customer systems to ensure stability, security, and added functionality.
Ensure knowledge transfer of multiple systems and processes by properly documenting all systems, architecture, and credentials within the Jolera CS system.
Works to develop internal SOPs and Service handbooks for key systems and services.
Document, and execute multiple simultaneous high-quality projects by collaborating with all internal and external teams.
Drive R&D (Research and Development) initiatives, work with managers and teams to identify innovative technologies in line with IT strategy and deliver POC.
Who You Are :
Bachelor’s Degree, or equivalent experience.
5+ years of experience with supporting open-source infrastructure, systems administration, as well as hardware and software troubleshooting.
Familiarity with various operating systems (Linux, Windows), databases (MySQLv, Oracle).
Solid understanding of Microsoft Windows systems administration.
Additional advanced certifications (i.e. Microsoft, VMWare, etc.).
Experience with DNS and DHCP technologies.
Experience with PowerShell.
Experience with system performance monitoring & fine-tuning.
Experience with back up technologies.
Experience working with SAN / NAS storage environments.
Experience in Oracle and MS SQL environments a plus.
Keen on working with new technologies in the cloud environment with leading cloud providers as AWS and Azure.
AWS certification is a plus.
Design / Plan and Implement changes to existing customer infrastructure.
Proven experience in project execution.
Strong analytical and problem-solving ability to effectively prioritize and execute tasks.
Good team communication skills, with technical and non-technical colleagues.
Experience writing detailed and clear procedures and documentations that are easy to follow.
Strong self-motivation and ability to work independently or in a group setting.
Strong ability to interface across the organization with other teams and managers of all levels.
Good written, oral and interpersonal communication skills.
Highly self-motivated and directed with keen attention to details.
High level of interest in the latest technologies.