Multilingual Customer Services Oporto, Brag
Grupo Egor
Rua Andrade Corvo, Lisboa Portugal
há 6 dias
source : SAPO

Detalhe da Função

The EGOR Group , in the Outsourcing area, is recruiting Assistants for a Multinational Multilingual Customer Services located in Oporto, Braga and Lisbon.

FUNCTION

  • Answering customer concerns by phone, in a single or dual language, considering the following idioms : Portuguese, English, Spanish, French, Italian, Russian, Turkish, German, Polish, Greek, Dutch and Swedish;
  • Resolving customer inquiries / requests, ensuring appropriate and timely approach;
  • Maintaining and updating files.
  • LOCATION AND WORKING HOURS

  • Oporto, Braga or Lisbon;
  • Shifts between Monday to Sunday 07AM to 07PM.
  • REQUIREMENTS

  • High school diploma (minimum) / graduate;
  • Customer service experience, preferable in a business process outsourcing context;
  • Effective verbal and written communication skills in one of the required idioms (C1 level) and in English.
  • CONDITIONS

  • Paid training;
  • Competitive salary;
  • Monthly variable bonus and other benefits (relocation, transportation bonus).
  • Interested applicants should submitted updated CV .

    EGOR - Outsourcing Porto

    Shaping the Future since 1986

    Applications considered will be contacted within a maximum of 5 days

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