Detalhe da Função
The EGOR Group , in the Outsourcing area, is recruiting Assistants for a Multinational Multilingual Customer Services located in Oporto, Braga and Lisbon.
Answering customer concerns by phone, in a single or dual language, considering the following idioms : Portuguese, English, Spanish, French, Italian, Russian, Turkish, German, Polish, Greek, Dutch and Swedish;
Resolving customer inquiries / requests, ensuring appropriate and timely approach;
Maintaining and updating files.
LOCATION AND WORKING HOURS
Oporto, Braga or Lisbon;
Shifts between Monday to Sunday 07AM to 07PM.
High school diploma (minimum) / graduate;
Customer service experience, preferable in a business process outsourcing context;
Effective verbal and written communication skills in one of the required idioms (C1 level) and in English.
Monthly variable bonus and other benefits (relocation, transportation bonus).
Interested applicants should submitted updated CV .
EGOR - Outsourcing Porto
Shaping the Future since 1986
Applications considered will be contacted within a maximum of 5 days