Spanish speaking Technical Support Agents
SpotOn Connections
Leiria
há 14 horas

O que procura nos candidatos

Our international client is looking forSpanish speaking Technical Support agents for a very well-known company.

REQUIREMENTS :

  • Spanish native level + English B2
  • To be located in Portugal, below Coimbra district
  • RESPONSIBILITIES :

  • Abilityto assist users with Pre-Sales, General Inquiries, and technical support issuesvia phone / email / chat / social / social messaging channels (as assigned)
  • Respondappropriately to customer escalations and escalate issues and customers tohigher tiers of support as defined and documented Respond to inboundcustomer requests , document relevant case information
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