Requisition : 49084
Are you always up-to-date on the latest holiday trends? Are you keen on helping others?
If travels and vacations are all you can talk about and you have a problem-solving mind set, we think you should join Majorel as Travel & Tourism CSR.
It’s a great opportunity to be part of the team of customer service experts working along the world’s #1 accommodation website!
Who we are :
We’re Majorel. We design, deliver and differentiate customer experience on behalf of some of the world’s most respected brands.
Recognizing a very particular kind of drive in each other, our parent companies Bertelsmann and Saham have entered into a long-term partnership to create a new global leader in customer engagement.
We are relentless, resourceful, resilient and agile. It’s the only way to deliver the total reliability and digital transformation necessary in our constantly changing world.
We serve customers across the world through our 48,000 employees based in 26 countries in Europe, the Middle East, Africa, Americas and Asia in 36 languages.
We support our customers at any time, through every device and in the manner they expect of their brands. We speak their language wherever they are and whatever their culture.
Our mission :
We create amazing customer experiences that people value and we are proud of.
By combining talent, data, and technology .
We deliver real impact for our partners.
We are driven to go further.
At Majorel, we guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking.
Your Responsibilities :
Providing superb support the way you would want to be treated during your vacation!
Inform your customers about the products and services the project provides, and make sure this also includes their policies and processes in a friendly manner
Be aware of current traveling destinations and holiday trends
Your experience & skills :
Your profile :
Our offer :