Service Designer
há 1 dia

Are you a creative and experienced service designer with a passion for making stand-out services?

Do you love when digital and physical blend together to create beautiful user experiences?

Can you lead a project and a take a team from inception to successful delivery and continuous development?

Working with SPARCK you may get involved in :

  • Helping a large bank designing and launching a new AI powered services for businesses to manage their money.
  • Helping healthcare clients research and design a new national app, as well as several other core digital health services.
  • Exploring the future of travel and the role of digital services across end-to-end journeys for a major national logistics firm.
  • Help a leading retailer re-design the employee experience and the role of digital play in empowering the workforce
  • Helping Amnesty unearth opportunities to improve how they identify and take action on human rights offences.
  • In short, you will work collaboratively with our clients to design amazing products, services and experiences.

    We would like you to bring :

  • Thorough knowledge of design thinking and user centred design.
  • Experience leading service design projects with clients delivering outcomes, not just outputs.
  • Experience producing high-quality service design and user experience artefacts such as personas, user journeys, prototypes and blueprints.
  • An ability to synthesise user insights, market data and global trends - and turning them into great user experiences.
  • Collaborative mindset to work with clients and developers to bring designs to life, balancing user needs, business requirements and technical constraints.
  • Ability to engage in usability testing to continuously iterate ideas and designs.
  • Keen interest in UX design best practices & trends and how to incorporate these into deliverables.
  • Experience running workshops with our clients and present deliverables to senior stakeholders.
  • Interest in define the UX Design Process working alongside other disciplines.
  • A great sense of aesthetics and how to tell a story visually. An ability to make beautiful and clear digital artefacts is essential.
  • A naturally collaborative and curious mind, that strives to help others shine and the team to deliver amazing things.
  • You could be a service or UX designer in an agency, consultancy or work in an in-house team. For us, it’s not just about having the right kind of professional experience, it’s as much about having a positive attitude, lots of curiosity and an ability to pick things up quickly.

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