German Technical Support Expert for Online Marketing Platform - signing bonus 3000€
SmartRecruitments
Bragança
há 4 dias

O que procura nos candidatos

  • Native level of German
  • English - at least C1 level
  • Que funções irão desempenhar

    As a Technical Support Expert, you will be working with one of the products below :

  • Search Ads 360
  • Display & Video 360
  • Campaign Manager
  • Authorized Buyers
  • Studio
  • Part of your daily activities will be :

  • Resolving technical inquiries and troubleshooting of the online marketing platform in a B2B
  • environment;
  • Using judgment in defining solutions for clients and adapting existing processes and methods to craft
  • alternative solutions;
  • Using basic coding and debugging skills for problem analysis;
  • Understand the business goals of the clients and support them through a chat system providing
  • solutions in a timely fashion;
  • Achieve strong customer satisfaction with a focus on quality and results.
  • Quais os benefícios oferecidos

  • Fixed term, full-time employment contract : 3 months trial period and after that it will be extended for a Permanent Contract (according to the Portuguese law)
  • Signing bonus : 3000€
  • Complete online hiring process regulated
  • Working hours : Monday to Friday 8.00 a.m. to 17.00 p.m (40h per week)
  • Competitive salary and remuneration system (incl. meal allowance) you have a total of approx. €1390 gross x12 months
  • Health insurance
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